![]() In the event that a cancellation is not possible, please follow above Buyer’s Remorse instructions. Depending on your order’s processing stage, we cannot always guarantee successful cancellation. A customer service agent will assist you as quick as possible and offer you the best options to get this resolved. Please contact us at with your order number. Refused shipments or any returns without prior authorization will incur a 30 % cancellation fee deducted from total refund. We cannot accept returns for any reason after 30 days from the shipping date. A 15% restocking fee may be applied if item is missing or damaged beyond repair. Please note that a return shipping fee will be deducted from your total refund once we receive the returned item. If you wish to receive a prepaid label from us instead, please contact us at and one of our customer service representative shall assist you. You may choose any carrier you prefer for the return. You will be responsible of return shipping costs. ![]() You may request for return via email at or thru our Online Returns Center. We cannot accept returns for any reason after 30 days from the shipping date. Misapplication, misuse, negligence will revoke the warranty.Īll returns are subject to our approval and must be accompanied by an RMA issued by ApexDesk. Warranty shall not apply to: products which are used for a purpose other than which they were designed for or which have been altered in any way that would be detrimental to the performance or life of the product. If item is defective and within warranty period, we shall send tested parts to fix issue. If a refund is preferred, we will send you prepaid return labels for you to return item to our warehouse. Within 30 days, if your item is missing, missing parts, damaged, or you received wrong item/color, we can either send replacement parts/item or offer partial refund as deemed appropriate by us. A 15% restocking fee may be assessed if item is missing or damaged beyond repair. Refused shipments or any returns without prior authorization will incur a 30% cancellation fee. We highly recommend that you thoroughly inspect the purchased product before using it and also ensure the user of the product is familiar with the correct application and proper care. Buyer is responsible for return shipping unless we are at fault like a wrong item is shipped. Our return policy gives you 30 days from the shipping date to return any product, provided it's new, unused and in the original packaging as received or defective. Matching 47” side desks in exactly same top and base color are available and sold separately in four popular colors – white, black, light oak and red apple. Measuring 35.5” x 5.5”, the tray is large enough to hide all cables that comes with the desk and has space for one 12-outlet power strip and a few power adapters. The desk does not need to be taken apart if the control box or a leg needs to be replaced. No maneuver is needed to line the base up with the top. The digital controller has four programmable presets. The top can be re-installed multiple times without damage. The top comes with pre-installed metal anchors for easy installation. To give it a sophisticated look, the edges are beveled except 12.75” of mid-section on the back so devices with shorter C-Clamp can be mounted. The top is made of laminated MDF with 8 colors to choose. At 71” wide and 33” deep (27.6” at mid-section), it can hold up to three screens and is one of the largest standing desks in the market. The desk ships in three packages and may arrive 1 to 2 days apart. Replacement parts are shipped within 24hrs from Los Angeles if shipping damage occurs. We’ve updated packaging to reduce shipping damages to a minimum. The desk has become more stable, quieter. ![]() Many improvements have been made over the years. ![]()
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